Shipping Policy

At Julia Travelers, we strive to ensure that your shopping experience is smooth and your orders are delivered on time. Please review the following shipping policy for important details on our shipping process.

1. Shipping Locations

We offer worldwide shipping, delivering our products to customers across the globe. No matter where you are located, we will strive to get your order to you as efficiently as possible.

2. Order Processing Time

  • All orders are processed within 2-3 business days after payment is confirmed (Cash on Delivery).
  • Orders are shipped from our warehouse during business hours, Monday through Friday, excluding weekends and public holidays.

3. Shipping Costs

  • We offer free shipping on all orders worldwide.
  • You will not be charged for shipping, and no hidden fees will apply to your order during checkout.

4. Delivery Times

  • Delivery times depend on your location. On average, orders may take between 7-14 business days to be delivered to your address.
  • International shipping may take longer due to customs processing or other factors.
  • Shipping times can vary, and we encourage you to track your shipment for updates on delivery.

5. Cash on Delivery (COD) Payment

  • We accept only Cash on Delivery (COD) as a payment method.
  • You will be required to pay for your order in cash to the delivery agent at the time of receipt.
  • We will confirm the COD payment before processing the order, and the payment will be collected when your package is delivered.

6. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email to monitor the progress of your shipment.
  • You can track the status of your order by visiting the shipping carrier’s website and entering the provided tracking number.

7. International Shipments and Customs

  • For international shipments, customs clearance may cause delays, and additional taxes or duties may apply upon delivery. These fees are the responsibility of the recipient.
  • We do not have control over customs procedures, and any charges related to customs are not covered by Julia Travelers.

8. Incorrect or Missing Address

  • Please ensure that your shipping address is correct before placing your order. Julia Travelers will not be responsible for any delays or non-deliveries due to incorrect address information.
  • If there is an issue with your address, please contact us immediately to make any necessary corrections.

9. Shipping Issues

If you experience any issues with your shipment, such as delays, damage, or non-receipt, please contact us at [email protected]. We will assist you in resolving the issue as quickly as possible.

10. Contact Us

If you have any questions or need assistance with your order or shipping details, please don’t hesitate to contact us [email protected].