Terms & Conditions

Welcome to Julia Travelers! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read these terms carefully before making a purchase.

1. Acceptance of Terms

By accessing and using the Julia Travelers website, you accept and agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

2. Products and Pricing

• Product Information: We make every effort to ensure that the products and descriptions on our website are accurate. However, we cannot guarantee that all information, including product images and descriptions, is 100% accurate.
• Pricing: Prices are listed in local currency and are subject to change without notice. All prices on the website include applicable taxes, where required, but exclude any potential customs duties for international orders.
• Stock Availability: While we strive to ensure product availability, we cannot guarantee that every product listed will be in stock at all times. If an item is out of stock after your order is placed, we will notify you and process a refund or offer alternatives.

3. Order Process

• Order Confirmation: After placing an order, you will receive an email confirming that we have received your order. This does not mean that your order has been accepted.
• Cash on Delivery (COD): We only accept Cash on Delivery (COD) as a payment method. The payment is to be made in cash at the time of delivery. Once the payment is confirmed, your order will be processed and shipped.

4. Shipping and Delivery

• Worldwide Shipping: We offer worldwide shipping, and the estimated delivery time is typically between 7-14 business days, depending on your location.
• Shipping Costs: Shipping is free for all orders worldwide. You will not incur additional shipping charges.
• Customs and Duties: International orders may be subject to customs fees, taxes, or duties upon delivery. These charges are the responsibility of the customer and are not covered by Julia Travelers.
• Delivery Issues: If there are any issues with delivery (delay, missing package, etc.), please contact us at [email protected], and we will assist you in resolving the matter.

5. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information on how returns and refunds are handled. Our policy outlines the conditions under which returns will be accepted and the process for issuing refunds.

6. Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. We implement appropriate security measures to protect your information, but please note that no system is completely secure.

7. Intellectual Property

All content on the Julia Travelers website, including images, logos, text, and other materials, is the property of Julia Travelers and is protected by intellectual property laws. You may not copy, reproduce, or use any of this content without prior written consent.

8. Limitation of Liability

• Julia Travelers is not liable for any damages, losses, or expenses caused by the use of our website or products, except in cases where it is required by law.
• We are not responsible for any delays or issues in delivery caused by third-party carriers, customs processes, or other circumstances beyond our control.

9. Indemnification

You agree to indemnify and hold harmless Julia Travelers, its employees, agents, and affiliates from any claim, demand, or loss arising from your use of our website or violation of these Terms and Conditions.

10. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website after the changes are posted constitutes your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the country where Julia Travelers operates. Any disputes arising from the use of our website or products will be resolved under the jurisdiction of the relevant courts in that jurisdiction.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at [email protected].